friendlyway Cloud

Scheduled Maintenance - EU Cloud from 2026-04-13 06:00 CEST to 2026-04-13 08:00 CEST

Scheduled maintenance EU Cloud Platform Portal & Authentication Device & Content Services Visitor Management Identity Verification Webhooks & External Integrations Notifications Voice & Video Calling
2026-04-13 06:00 CEST · 2 hours

Updates

Update

The scheduled maintenance of the EU Cloud has been completed.

During the maintenance window, authentication was affected for longer than originally expected. As a result, access to the platform portal and selected services was temporarily limited.

Actual impact: up to approximately 30 minutes
Affected services: Platform Portal and Authentication
Affected region: EU Cloud

All affected services are available again. We will continue to monitor the systems to ensure stable operation.

We apologize for any inconvenience caused.

April 13, 2026 · 08:34 CEST
Update

The scheduled maintenance of the EU Cloud has started.

During the maintenance window, there may be brief interruptions when accessing the platform portal, authentication, and selected services.

Expected impact: up to 10 minutes
Affected region: EU Cloud

April 13, 2026 · 07:05 CEST
Scheduled

We will perform a scheduled system update on 13 April 2026 from 06:00 to 08:00 (Europe/Berlin).

During the maintenance window, there may be brief interruptions when accessing the platform portal, authentication, and selected services.

Expected impact: up to 10 minutes
Affected region: EU Cloud

April 6, 2026 · 13:30 CEST

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